Customer Service Software for Small Business

Feb 2

Posted by

Do you need help with customer service, but don’t have the budget to hire more employees?  A new software program from  Salesforce.com will streamline your customer service inquires to save you money and time.

The program, Desk.com, organizes inquires from Twitter, Facebook, the company website and phone calls into one dashboard.  Unlike Salesforce.com’s similar program for big companies, “Service Cloud,” Desk.com is tailored for small businesses.

Not only is Desk.com convenient, but it’s also affordable.  The cost is free for one agent, and $49 per month for every additional agent.  Part-time users can even log-in for a dollar per hour.

Would you consider simplifying your customer service model and using Desk.com?

About BIZ Television

BIZ TV is the only national television network devoted to small businesses. Our programming offers real world business tips, success stories and motivation for today's generation of entrepreneurs.

Posted on February 2, 2012, in Uncategorized. Bookmark the permalink. Leave a Comment.

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