Customer Service Software for Small Business
Do you need help with customer service, but don’t have the budget to hire more employees? A new software program from Salesforce.com will streamline your customer service inquires to save you money and time.
The program, Desk.com, organizes inquires from Twitter, Facebook, the company website and phone calls into one dashboard. Unlike Salesforce.com’s similar program for big companies, “Service Cloud,” Desk.com is tailored for small businesses.
Not only is Desk.com convenient, but it’s also affordable. The cost is free for one agent, and $49 per month for every additional agent. Part-time users can even log-in for a dollar per hour.
Would you consider simplifying your customer service model and using Desk.com?