Industries that Make People Nervous

Everyone has heard jokes about dishonest lawyers and used car sales men, but who do people really not trust?  The Better Business Bureau released a list of the top ten industries they receive questions about.  According to the BBB, the receive the most inquiries about:

1. Roofing Contractors: 3, 343, 214 inquiries in 2011

2. Contractors – General: 2, 232, 022 inquiries in 2011

3. Used Car Sales: 1, 606, 226 inquiries in 2011

4. Auto Repair and Service: 1, 581, 440 inquiries in 2011

5. Plumbers: 1, 524, 559 inquiries in 2011

6. New Car Sales: 1,517,950 inquiries in 2011

7. Mortgage Brokers: 1,471,565 inquiries in 2011

8. Construction and Remodeling: 1,293,423 inquiries in 2011

9. Heat and Air Conditioning: 1,227,787 inquiries in 2011

10. Movers: 1,205,508 inquiries in 2011

It looks like people, understandably, have the most anxiety about buying services that will cost them lots of money.  If your small business provides any of the above services, make sure you keep a respectable reputation…because people will be asking around.

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Posted on March 9, 2012, in Uncategorized. Bookmark the permalink. Leave a comment.

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