Emails Are Easy But Not Always Effective.
3 situations to deal with personally:
- There is a performance problem.It’s surprising that some people still do this. Delivering critique should be dealt with very professionally and with plenty of diplomacy. Some will just opt for an email where they describe the problem. The problem in this situation is that the tone might be misinterpreted even if you are trying to be kind. Such a situation needs careful attention for words, tone and body language.
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